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Our Services

 

Project Management

We can carry out all project management activities, freeing up your own resources to pursue other initiatives:

  • scoping, estimating and planning the time, resources and budget required to complete the project
  • presentation of a formal project plan
  • monitoring progress against the plan, resolving issues and reporting to client management as required
  • working within Quality Management Systems as appropriate to your specific requirements

Technical Installation

Complete installation and configuration of Documentum systems:

  • Installation of server operating system and RDBMS
  • Appropriate configuration of domain security
  • Installation and configuration of Documentum content and web services
  • Installation and configuration of Documentum client software
  • Docbase creation
  • Configuration and scheduling of administration jobs
  • Designing appropriate docbase access control schemas, and creation of the required users, groups and access control lists
  • Installation and customisation of Documentum rendition services

Migration & Updates

We can upgrade your existing Documentum systems to later releases, or migrate data out of legacy systems into Documentum:

  • Creation of installation and migration plans
  • Installation of upgrades to Documentum software
  • Migration of data from earlier-release Documentum systems - or from your legacy systems - into the new environment
  • Analysis of your existing customisations and re-implementation or migration of these into the updated system

Analysis & Design

Completion of needs analysis, feasibility study, user requirements analysis, functional specification etc. leading to the definition of a custom solution that meets your specific needs:

  • Definition of custom object types, business processes (workflows) and document life cycles etc. to support the business requirements
  • Definition of extended logical data and process models
  • Definition of interfaces to your existing systems

Development

Development of bespoke Documentum-based solutions using Documentum's own and/or third-party development tools:

  • Customisation and extension of Documentum's web and desktop clients
  • Web application development using Documentum WDK
  • Development of standalone client software using Documentum via DFC
  • Server-side method development and scripting

Image Capture

Complete installation and configuration of image capture sub-systems, using Kofax Ascent Capture or Documentum DocInput:

  • Selection and installation of document scanners appropriate to the client's requirements for throughput, resilience etc.
  • Installation and configuration of single or multi-workstation implementations of Kofax Ascent Capture or DocInput, including Adobe Acrobat Capture and direct release to Documentum
  • Creation of custom batch and document classes and mapping these to Documentum object types

Validation for the Pharmaceuticals Industry

Carrying out all validation activities as required by regulatory authorities to enable the delivered system to be implemented in a Pharmaceuticals GxP environment, including:

  • Project delivery according to GAMP methodologies
  • Creation of the key validation deliverables: Validation Plan, Installation and Operational Qualification Protocols and Validation Reports
  • Execution and completion of test protocols using FDA-approved method
  • Liaising with the client's Quality function to obtain the appropriate approvals leading to successful implementation of the validated system

Compliance with the Code of Practice for Legal Admissibility

Systems can be designed and implemented so that they meet the requirements of PD0008/1999: "Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically" as they apply to Electronic Document Management Systems, including:

  • use of optical WORM storage, or configuration of magnetic storage to behave in a manner that satisfies the requirements of the Code of Practice
  • inclusion of the necessary metadata and controls within the system to ensure compliance
  • advice on, or production of, the appropriate Operating Procedures required for compliance

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